About

FAQ

How does COO Centre set itself apart from other consulting services?

COO Centre provides holistic and bespoke solutions for business owners and their goals. We partner with owners, founders, and visionary leaders from planning and structuring to execution of all business strategies, infrastructure and operations, whether it is for a startup or growth stage expansion. Each solution is highly customized and carefully crafted with your business needs in mind. COO Centre is your only point of contact for all your project management needs without the hassle of liaising with multiple departments or project leaders.

I already have an office manager who takes care of simple office admin chores for me. Why would I need the COO Centre?

Key business decisions often seem simple. In reality, they require high-level strategic thinking and disciplined, meticulous attention to details. This is exactly what COO Centre is here to offer. We are your flexible Chief Operating Officer without any long-term commitment. Once the projects and framework for your business infrastructure and operations functions are running smoothly, they can be transitioned to and assumed by your internal staff over time.

I am so busy building the business and running into client meetings all the time, I don’t really have time to sit down and walk through my business with someone from the outside.

Our comprehensive operational experience allows us to quickly become an integral partner. During our complimentary initial consultation, we are able to assess how we can help. We design a comprehensive solution that takes care of your business setup and infrastructure needs. Partnering with COO Centre allows you to focus on building your business and taking it to the next level.

How do I know when I need help from COO Centre?

Consider the following scenarios. Are there questions that you would not realize you should ask? Do you have the time required to address these questions and setup all infrastructure needed? If not, you would certainly benefit from our services.

Startup Scenario

You’re the Founder or CEO of your new company, and you know what products and services you would like to offer. You are fully focused on business development and building client relationships. This leaves you with little time or bandwidth to build the infrastructure and operations for your company to sustain its growth. There are many strategic questions to address.

Based on your business plan, what are the company goals in the first year? In the third year? Fifth year?

Have you considered the revenue model(s) for your product and service to maximize your profit margin?

What are your needs for infrastructure and for daily operations support? What functions would you like to keep in-house and what functions are you willing to outsource?

What are the systems you plan to use for client management, product management, financial reporting etc.?

What type of marketing or advertising channels are most effective for your product/service?

What are your go-to-market plans? Do you plan to conduct market surveys or research?

Would you consider a shared working space or private office for your office build?

International Corporation Scenario

You’re the Founder or CEO of a successful company based outside of Asia, and you would like to build or expand your business footprint in Asia. There are some high-level questions to address before you can develop detailed plans and execution.

What is the legal structure of the Asia office? Would it be a subsidiary, rep office, etc.?

Do you need to build or upgrade Business Operations and Infrastructure in Asia in order to support the footprint expansion?

Will there be additional business functions in Asia? What are some of the talent and training needs?

How does the business strategy for Asia differ from that of the headquarter's?

Do you have KOL contacts in Asia? Are you interested in any collaboration opportunities with local players in similar industry?

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