Communication systems: When working remotely, it is particularly important to know which medium to use for which type of information. Who do you go to when you need support or have process suggestions or improvement ideas? Is this the right amount or would you like it to be more or less often? Recent Census Bureau data shows the average remote worker is an approximately 50-year-old college graduate who … Read: Need help convincing your company to make remote the norm moving forward? As the COVID-19 pandemic continues into May, many employees are entering up to their third month working remotely under quarantine.. How do you manage conflicts or issues when working remotely? As an example, one easy hack LifeLabs Learning has found to quickly improve perceived meeting quality (PMQ) is to have each person in the in-person meeting dial in using their laptop and laptop camera and a jabra mic for the room. However, it’s not just a lack of opportunities to bond face-to-face. Our research shows that ‘frequency beats length’ when it comes to having contact. If you work in an office, you have a set of typical … One of these twists includes asking the right questions at the right time. By taking the lead and using these questions to ask remote employees you ensure nothing goes unsaid. I am inspired by the purpose and mission of my organization? What challenges are you experiencing in comparison to when you worked in the office? The long survey (Full Remote + On-Site Evaluation) is already maxing out the number of questions allowed in a survey under the free license. Task tracking can help teams meet deadlines, set priorities, and understand the overall goal of the project. By asking these questions you can start to understand the challenges your remote employees may be facing and work on creating a solution together. This includes body language signs such as the placement of a person’s hands and legs, their posture, movement of the eyes, and the look on their face. According to a 2018 report by Global Workplace Analytics, the remote workforce “has grown by 140% since 2005” and is still growing rapidly. Read more for insights from experts Brian Kropp and James Atkinson. However, that’s not the only difference. Asking about prior experience with remote work helps you gauge your direct report’s skill sets and determine if more guidance or training is needed to set them up well for success. After that, another team member, John, comes to you and explains that he and Jen figured out a solution. Regularly conducting Remote Employee Pulse Surveys will help managers throughout the organization to stay connected with their direct reports, regardless of location, and ensure objectives are being met. #Coronavirus #CHRO #HR #GartnerHR Later, a team member, Jen, comes to you and brings up an issue the team didn’t realize during the call. You never know what you might learn until you ask. What we’ve found in our research is that working remotely requires a unique skill set that gets honed with time, including over-communication, clarifying expectations, assertiveness, proactivity, and more. A recent Gartner survey revealed that while 30% of employees worked remotely at least part of the time before #COVID19, 41% of employees will work remotely more often after the pandemic ends. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. Your team may not volunteer information about these issues, but addressing them can improve their work life and the performance of your team as a whole. Learn more by asking for more context on comments. CEO Statement on the 2020 Remote Work Week Survey Results “The state of the U.S. job market shifted drastically in March 2020. Remote Work Questions . Then sign up for a free trial of Lighthouse. This isn’t true. 1 in 3 had a dedicated home office, while 1 in 4 did not but still worked at home. (Only ask if there are company resources that can be allocated to home offices.). 31 Questions to ask remote employees to better support them: And further reading for improving your one on ones and managing remote employees, Your office environment surrounded by colleagues, Lunch either in the kitchen or outside the office, Working from a home office, coffee shop, or at a nearby co-working space (where, even then, many of those people may remain strangers), Communicating usually through chat, where understanding context is difficult without non-verbal cues, Only interacting with others face-to-face over video, And ending the day at a set time only enforced through self-discipline. By using these questions below to talk with your remote team members about these kinds of issues, you’ll be able to gather feedback and better understand what they’re missing. But when you’re not working side by side every day, that can be a lot harder. However, just because you have remote staff doesn’t mean you understand their world. Measure the experience of remote education with these distance learning survey questions for students. Communication and collaboration … Remote employees may be accustomed to working in isolation (often making them bad at communication) or be afraid to raise a concern for fear of their job, or of being imposing. Our survey is designed to help individual managers understand how their teams are coping now, and in the weeks to come. We tend to do this naturally with those we know well. Supporting remote employees is different, and in some ways harder, than employees in the office. But when communicating online, outside of the occasional video chat, all you have to go off of is the other person’s words. This question helps you hear if they feel or are excluded. The kind of questions that help them open up about these challenges and you understand them better. Remote employees are separated from the rest of the office, so it’s easy for them to feel out of the loop of normal office communication that happens organically. Outside of the work from home experience, there are other … 88% of employees believe that the frequency of communication from leaders has been effective. Information flow: When working remotely, people sometimes feel out of the loop. Where Do You Prefer to Work? A remote working survey will allow you to: Assess how well employees are adjusting to remote work Identify the resources and tools they need to work more comfortably from home Not quite. 15 Questions About Remote Work, Answered ... Buy Copies. Everyone needs to know if they will be running the race alone for 3 or 4 days. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? Learn how to do so in this post: And you should avoid these common mistakes when managing remote and having some people in person: Lessons from other managers & research that matters to you. But it’s harder to get to that point when communicating with someone remotely for the reasons above. This can make your remote team members feel isolated in more ways than one. How included do you feel in team decisions. That’s why we want to share some great questions you can use today to uniquely understand and support your remote employees. Remote Work Survey In advance of the March 31 webinar, "Out of Office: Tools, Team, and Togetherness for WFH," we ask that you answer a few short survey questions, so that we can address attendees’ most pressing needs and questions. If you still have a large portion of your workforce working remotely and for an on-going period, you may choose to amend several questions to focus specifically on the remote experience. Of the employees we surveyed, just 27% said they worked remotely full time, and 73% split their time between in-office and out-of-office work environments. Looking for more questions to ask remote employees during 1 on 1s? Students had to not just move to online learning but also keep a social distance from their friends and family. The 2020 Working from Home survey - the changing habits and wants of the workforce. Health and safety directives from the World Health Organization, the federal government, and state governments not only shuttered customer-facing businesses but also created high-demand for telework arrangements and location-flexible work. Read on to learn specifically crafted questions to ask remote employees on your team. Team meetings are often unspoken you do just that: # 1: which city are you joining from?... And workflow an online meeting to work best with your remote employees is different, and understand the challenges remote! 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