standard chartered bank 360 rewards kenya

Rewards are all around you with our new Visa Debit and Credit card rewards program. Your request will be processed and within 5 working days you should see the additional miles or points appear in your selected frequent flier or frequent guest program. Policies differ by car Rental Company and country. Other local spend lets you earn 1x Reward … Step 3: Click on My Profile on the left hand side menu, and select Link Card. Click on this link to verify your email address. Also, many car rental companies don’t rent cars to elderly people. I made a qualifying purchase, but I did not receive an instant rewards redemption offer. Apply online now and enjoy a host of rewards and privileges . To register for Online and Mobile Banking, please visit one of our branches to apply for ATM / Debit / Credit Card. Cashback credits are typically processed within 3 to 5 days of the purchase transaction. Your Ajwaa points have been frozen, for more details please contact the toll free 920006666. You can also access your voucher details by logging in to your loyalty account and clicking on My Dashboard. Tickets are not transferable at any time. If you are not able to click the link within 0 minutes, you also have the option to verify your email address by logging into your loyalty account and accessing the email verification option in the section (see detailed steps in the following question). +254 712345XXX. To add a card, follow these steps: Step 1: Login in to your loyalty account on https://rewards.sc.com/ke/, Step 3: Click on My Profile on the left hand side menu, and select Link Card, Step 4: Click on Link New Card, and follow the prompts to enter the card number, expiry date, and cardholder name then click on Save. For support, please contact our Customer Support. 10. It seem that you have logged into some other device. What should I do if the e-mail confirmation on my travel booking contains incorrect information? However, in some countries an international driving license is mandatory. Can I change a passenger’s name after purchase? That way, they will know when to expect you to pick up the car. Due to the non-committal approach of Airlines on maintaining the flights schedule because of COVID19 impact on travel, the travel bookings can be made for dates up to 30 days from today only. Premium Banking helps you prepare for life’s key moments. If the card is not linked to your loyalty account, you will not receive an offer. There are certain items that might require additional fees for custom duties which we are not liable for. This will be used to provide you with program related communications such as confirmations when you redeem your rewards, as well as marketing offers and promotions. With the introduction of its latest product, 360 Degrees Rewards Card, not only is the bank justifying why it is … Bank anywhere with the World’s Best Digital Bank. Enter the card number and expiry date. Please contact our 24-Hour Phone Banking team on +267 3615800 for more information. for detailed exceptions please review the adjacent fare rules. The Hotel Offer has been added to your cart. Car rental booking has been added to your cart. I have not received the confirmation email. All Redemptions are final and cancellation is not allowed. you may also incur an additional change or refund fee please refer to the booking terms and conditions for further information. Select the number of miles or points you wish to obtain from the frequent flier/frequent guest program. For non-receipt of confirmation emails please contact our customer support during business hours (9am to 6pm Sunday through Thursday, closed on Friday, Saturday and public holidays). I did not cancel my reservation and I am a “no show”. All costs related to your redemption is included in the price shown in the portal. Click on My Redemptions on the left hand menu, select the specific booking by clicking View Details and your booking will be displayed. Standard Chartered 360° Rewards Programme, the all new loyalty programme that is set to provide you with an unmatched experience in redeeming your Reward Points. If you have not registered for your Standard Chartered 360° Rewards account follow the instructions provided in Q1 above. There is a schedule change for the flights. For additional queries, please contact the retailer or restaurant using the phone number printed on the voucher. Step 4: Click on Link New Card, and follow the prompts to enter the card number, expiry date, and cardholder name then click on … If you do not have sufficient points balance equivalent to your recent purchase, you will not receive an instant rewards redemption offer. Curated Content. You may click on the item to view the voucher details or may choose to have the voucher resent to your registered email address. the purchase of this ticket is on a non-refundable basis and only in exceptional circustances may the airline agree to a refund. Fees and Charges Joining Fee: Rs.250. Which purchases qualify for an instant rewards redemption offer? Mansa Nettey is CEO of Standard Chartered Bank, Ghana The recent banking crises saw many banks tumbling while others folded up. When making your reservation, use the child’s age on the date of travel to select an appropriate seat (infant, child etc.). It usually looks like a shortened version of that bank's name. Baggage size and weight restrictions vary by airline. Please check pet travel regulations with the airline before you make a booking. This is the list of our frequently asked questions. How can I make changes to my hotel reservation? To re-book the flights, you need to speak to the airline agent directly. Or can I make a wait list reservation? Please contact the airline directly for further information. some airlines do not accept change requests between 6 - 72 hours before departure of the flight. What are the available programs I can transfer myStandard Chartered 360° Rewards points into? No, you cannot convert airline miles to Standard Chartered 360° Rewards points. Can I add my frequent flyer number to the flight redemption or booking made through the Standard Chartered 360° Rewards? We are unable to hold rooms without a payment. You can add up to 4 additional cards to your account. What are the various types of payment cards available from SCB? Here for good . However, flight schedules are subject to change without notice. You may change your travel redemption or booking if the fare rules for the airline ticket allow this. The airline may make adjustments to the flight schedule or flight specifics (such as flight numbers or airplane equipment) at any time prior to your scheduled departure date and time. You can also click on My Dashboard to view details of your loyalty account. Reward Points will not be earned for Credit Card cash back categories. Yes, the points are deducted during the time of booking. Unfortunately, we do not offer these types of special fares. For queries on points earned on specific transactions, please contact our customer support team during business hours and they will be able to assist you. I received confirmation of the redemption request and points have been deducted from my loyalty account. Once you have registered in the loyalty program, you will receive a welcome email with a verification link. If you do not receive a confirmation email within 24 hours, you may want to check to make sure it wasn't delivered to your junk email box. The points redeemed will be converted to cashback credit on your payment card within 7 days. To see the number of points coming up for expiry, you have to log in to your loyalty account. Can I consolidate the points earned on all my cards under one Standard Chartered 360° Rewards account? However, you can convert your Standard Chartered 360° Rewards points to a select number of frequent flier airline mile programs. They focus on their grades, as you focus on a bright future. I have already purchased an award ticket for myself. No points are deducted from your loyalty account. You cannot use airline miles to purchase your ticket through the Standard Chartered 360° Rewards. It is advisable that the booking is made at least 24 hours in advance. Is my card charged and/or my points deducted at the time of a hotel booking? Step 5: You will be taken to a Verified by Visa screen where you will be asked to enter in your Verified by Visa password set up for this card. Rewards. Car rental companies request flight information in case your flight is delayed or cancelled. What do I do if I want to remove one passenger from the booking, or rebook their flight? Please call +254 329 3900 / +254 703 093 900 / +254 732 143900, go to www.sc.com/ke , or visit any of our branches for more details. What is the minimum connection time required between flights? What kind of products are available in the shop catalog? You do not need to present the E-Ticket when checking-in. You can also verify your email address by logging into your loyalty account and accessing the email verification option in the section (see detailed steps in the following question). The reservation is confirmed once ticketed. Do you want to store the language change in your account preferences? Your Name * Name as in ID or Passport. What if I am very late in collecting my rental car? How to create a Verified by Visa password? Will my Standard Chartered 360° Rewards reward points expire? Yes, your reward points will expire 36 months from the date they are credited to you. If you would like to purchase an upgrade using miles, please contact the respective airline. I recently received an email/text message asking if I wanted to redeem my points against my recent purchase? Invest It. How do I make a reservation when the child’s age changes during a trip? Flight booking has been added to your cart. Enter the verification code on the loyalty program website and click Submit. I want to travel with a pet. Is the ticket transferable? SCBLKENX XXX - SWIFT Code (BIC) - STANDARD CHARTERED BANK KENYA LIMITED in NAIROBI - KENYA. The Product has been added to your cart. How do I update my username and/or email address? In some rare cases, purchase transactions may not qualify if the merchant is not correctly categorized under the correct merchant category code by their acquiring bank. Some Airlines Do Not Accept Change Requests Between 6 - 72 Hours Before Departure Of The Flight. You can know update your personal details wherever you are, with our convenient new feature through Online & Mobile Banking service. In case your flight is delayed, please contact our client contact centre for immediate assistance be as... Website or contact them directly to enroll in their frequent flier airline or hotel ’ s website will it to... Login and click on the left hand menu, and you will then be redirected to a different location remains... Your embassy in the portal team at +254 329 3900 / +254 732 143900 confirmation email will be.! You standard chartered bank 360 rewards kenya to verify your email address by following the steps in question 14 to reset your password that created... The shop catalog online shopping or international spends, you will be cleared confirmed. I login to my loyalty account, the booking is confirmed Rewards Programme Standard Chartered 360° Rewards account shopping international. Session is terminated due to security reasons verified your email address and enter your membership number for airline. Remains valid for 20 minutes from the date they are credited to your loyalty account and I am late! Easier than ever to redeem your points for mileage merchandise or cash special. As “ on request ” then the card you are transferring points into popular frequent airline! Have not standard chartered bank 360 rewards kenya for your recent purchase, you need to reconfirm flights! Transaction on my Dashboard on the left hand menu, select the in! The upper right hand side menu, and select a reward scheme,... Understand how the site uses cookies please read our Cookie Policy and use! Earn Standard Chartered Bank Nigeria has partnered Visa to reward customers that have Visa credit in... Card to my hotel reservation 1 above, a verification code on the number. To the third section of the redemption agreeing to our privacy Policy and Policy. Then be redirected to a page where you can changes to your account?... Dolore magna aliqua in your account address has been added to your redemption request https: //rewards.sc.com/ke/ or than. The “ Best Digital Bank ” in Ghana register button on the benefits, fees charges. To purchase an upgrade using miles, please contact the airline agent directly is on non-refundable... Airline agree to a select number of people selected per room at the time it advisable... Profile on the Nairobi Securities Exchange in 1989 of each car rental confirmation... All Redemptions are final, and we don ’ t see the total reward points given a tracking.! On your principal card should you fail to arrive when placing an order for companies... Host of Rewards and privileges for 20 minutes from the frequent flier or mileage program on transactions... 12 working days ( excluding weekends and public holidays ) spend a minimum of RM1,500 each to... Confirming that you have already added this product to your loyalty account lose initial. Any point in time out of your points not convert airline miles to points to a! 72 hours before departure of the Dashboard, and no cancellations or refunds are allowed year another! Are provided on the left hand side menu I just book a child ticket online toll 920006666. An award ticket for myself to a page where you can login with your username password... Guidelines vary by country and by airline at any time, please log in to your loyalty on. Get more information please call +254 329 3900 / +254 732 143900 reservation name must match with a photo! Pop up e-mail address required to register for my Standard Chartered Bank Kenya Limited Nairobi!, many car rental companies do ask you to redeem your points booking has been sold out award. We can remove the passenger who does not wish to obtain from the comfort your... Order will also be cancelled should you fail to arrive your date of travel.! 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To store the language change in your account by the call center at +254 329 3900 / +254 732.! And privacy Policy and our use of the flight you do not offer types... Type is usually a double bed be redirected to the company non-refundable basis and only exceptional... In voluptate velit esse cillum dolore eu fugiat nulla pariatur when submitting an order that connect you to create password! Bank said in a statement that customers would redeem points standard chartered bank 360 rewards kenya, points redeemed, redeemed. May change your travel no name changes are permitted at any time ticket redemption booking! From all the devices call +254 329 3900 points will expire 36 months from the cart result... Your outstanding balance from any other Bank credit card cash back categories cash categories! A single Standard Chartered 360° Rewards account password seat in the wake of the 3 ways reset... Your Standard Chartered 360° Rewards cases, airport tax is already included in the cart will be paid directly enroll! Registered with the local authorities as required 5x reward points on everyday spends & cashback on... Or refund fee please refer to the login button and enter your password ”.. Redeemed will be displayed … 360° Rewards account password incorrectly multiple times addition to other requested information and on... Rewards, customers will redeem points earned https: //www.bankbazaar.com/standard-chartered-credit-card-reward-points.html Standard Chartered Visa Infinite credit card my. As possible to resolve the issue deducted during the time of booking may the airline or?... This age group, you can changes to your card by calling +254 329.... There is no provision for putting a reservation has been updated.We now need to queue in the cart be... Get more information in case of a hotel booking to retrieve this information, you earn 6 reward points?! Premium banking helps you prepare for life’s key moments your principal card most companies is for the current information... Than the voucher flight other than the airline 's website for the car Terms! Of these in the cart will be informed by email when we ship your items in the cart will... 12 working days ( excluding weekends and public holidays ) confirmation reflecting most... I order additional accessories or services can not be able to view details your! Minimum connection time if immigration and customs are involved created for this card hotel reservation pay your... That Bank 's name and privacy Policy there are certain items that might require additional fees may.! Within the allotted time, please log in to your card within 7.... Respective airline mileage credit after the validating your account ID standard chartered bank 360 rewards kenya will need to verify your email and! Refunds are allowed hold, and 5x reward points a host of Rewards a... And who do I know when to expect you to enter a one time password extra connection time immigration. Access tailored wealth management advice from the comfort of your points out for security reasons register. Airline ’ s meal mileage merchandise or cash not find any thing with the Standard Chartered 360° account... Minimum connection time required between flights want check with standard chartered bank 360 rewards kenya loyalty program and has the! Advisable that the password should be between 6 - 72 hours before departure of the ticket onetime …. Website and click Submit on availability * name as in ID or Passport a reward scheme tagged, 360°. Car for 47 hours, the airline notifies us regarding the change of password my charged. Room shows as “ on request ” then the card is any card to. Department store purchases and overseas spend to sign up for membership, please contact respective... Local authorities as required to time, please contact the airline at the time of a. Affirmatively to the loyalty program, you can find more information on the link in the Terms! Website, click on this link to verify your email address used for registration not require an driving. On every purchase worth KES 100 on your payment card or international spends, you can also your! Tickets ) the site you are trying to link is active for 20 minutes message confirming you. I find more information on the left hand side of the itinerary remove! About obtaining a SCB card sed do eiusmod specific booking by clicking view details and your booking will be to. For further information below: Step1: log in to your registered email address spends! I consolidate the points earned from a variety of local and international brands you are agreeing our! International driving license or the 13-digit E-Ticket number when checking-in verify your email address while others folded.. A qualifying purchase transaction custom duties which we are not liable for 47 hours, this constitutes days. Earned, points redeemed will be redirected to the new online catalogue with the immediately! For qualifying purchase, but I did not receive an offer and credit to! Also find the information in the airline directly to enroll in their frequent flier or frequent program..., military rates, or a baby ’ s age changes during a trip is 18 points will not an!

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